Ways we can help
Our customer care teams are at your service.
Free support with your test account
It's not just live accounts we support, we'll help you with your test account too – from experimenting with payment methods to making dummy payments.
Technical and how-to guides
From how to integrate our gateway into your webshop to how to get the most out of the reporting tools available, we have guides available in English, Dutch, French, German and Italian.
Support in several languages
Our teams are fluent in English, Dutch, French and German. We usually have Italian and Spanish-speaking team members available too.
24/7 system monitoring
Our fully-redundant network has 99.9% availability but in case of any minor glitches, our tech team is on standby 24/7.
You choose how to get in touch
Either send a secure message when you're logged in, send us an email or pick up the phone, whichever you prefer.
Training and project management
For larger companies with more complex integration needs, our consultants can offer bespoke training and project management services. Ask us for more details.