DTAUS files allow the merchant to submit Direct Debits DE transactions via his own web-banking application to his bank.
Here you see the process of a Direct Debits DE transaction via DTAUS files:
In the back office, under "Configuration" click "Payment Methods". Look for "Direct Debits DE (ELV)" in the list and choose "Add" to add the payment method (or "Edit" to update the configuration of the payment method).
With the following images we explain how you can update the configuration page for Direct Debits DE:
- Acquirer: always select DTAUS
- Account owner: enter your company name
After having clicked "Submit" to request the activation, your details will be verified at Ingenico ePayments.
You will receive a confirmation e-mail once the payment method has been activated.
3. New transaction
The merchant can submit Direct Debits DE transactions using all of the following modes:
DTAUS files allow the merchant to send his refunds via his own web-banking application. This works in several steps:
The merchant refunds one or more transactions. Instead of physically refunding them, our system will store the refund information and mark the transaction as "Refunded by merchant"
Whenever he wishes, the merchant can then generate a DTAUS-formatted file containing the refund information.
The merchant can then download this file to his computer. Once in his possession, he can import it into his banking application to generate bank transfers corresponding to his refunds.
It is assumed that the merchant’s web banking application supports DTAUS files.
Although the generated DTAUS file contains transaction-specific information, we cannot guarantee that the outcome in the merchant's bank statements will be identical. It is possible that the bank will issue a single line, covering the sum of all refunds of the submitted DTAUS file.
This feature supports partial and full refunds. Refunds can be made via the back office, DirectLink and Fichero de Lote.
Transactions marked for refund with DTAUS will have a different status: "85 - Refunded by merchant". This status is final and will not change to status 8 (Refund).
4.1 Back office
In the transaction view, under "Advanced" you will see that the refund button is slightly different than for credit card transactions, as it reads "Refund (mark for download in DTAUS)".
4.2 DirectLink and Fichero de Lote
DirectLink and Fichero de Lote are also supported for initiating DTAUS refunds, using the same mechanism and fields as for "traditional" refunds.
5. File generation and download
Click the Operations > "DTAUS File Download" link in the back-office menu to access the download page. This page is separated into 2 sections: