For customers paying with iDEAL on mobile devices such as smartphones and tablets, the Ingenico ePayments hosted payment page can be optimized for mobile use by applying a template with style sheets. Please go to our e-Commerce guide's Mobile chapter for all the details.
The mobile experience for the customer is ensured throughout the whole payment process as all iDEAL issuing banks have an adapted payment page for mobile devices such as smartphones and tablets. The customer is automatically redirected to the mobile banking channel.
For banks that support iDEAL in their mobile banking app, the cusomer can choose whether to pay using the mobile web browser or the mobile banking app.
In case a payment is initiated from the merchant app, it is not allowed to show the issuer screens in the merchant's app by means of in-app browsing (web view). All steps in the payment flow up to the redirect back to the merchant are to be done in an environment trusted by or familar to the customer. This can be the customer's preferred browser or the issuer's mobile app.
You can check a simulation of a mobile order paid with iDEAL here: https://www.ideal.nl/demo/?screens=dskmob (official iDEAL website).