Why do I need to confirm my payment with a code?

After you've entered your credit card details, you may be displayed a screen which asks you to verify your details with a code or password (either branded 'Verified by VISA' or 'MasterCard SecureCode').

This means the bank or financial organisation where your card was issued requires you to verify your ID to prevent anyone else from using your credit card - for instance if your card was lost or stolen.

If you experience any difficulties during this verification process or if you have any further questions, we advise you to contact your bank or the company who issued your credit card. As it’s your bank that requires you to verify your identity, Ogone has no involvement in this process.