Last update 24/07/2018

4. Order response

Our server returns an XML response to e request:

Example of an XML response to an order request

<?xml version=”1.0”?>
<ncresponse orderID=”99999” PAYID=”1111111” NCSTATUS=”0” NCERROR=”” NCERRORPLUS=”” ACCEPTANCE=”12345” STATUS=”5” ECI=”7” amount="125" currency="EUR" PM="CreditCard" BRAND="VISA"/>

The following table contains a list of the ncresponse tag attributes:

Field
Description
ACCEPTANCE
Acceptance code returned by acquirer.
amount
Order amount (not multiplied by 100).
BRAND
Card brand or similar information for other payment methods.
currency
Order currency.
ECI
Electronic Commerce Indicator.
NCERROR
Error code.
NCERRORPLUS
Explanation of the error code.
NCSTATUS
First digit of NCERROR.
orderID
Your order reference.
PAYID
Payment reference in our system.
PM
Payment method.
STATUS
Transaction status. (Possible statuses)

The attribute list may be longer for merchants who have activated certain options (e.g. the Fraud Detection) in their accounts. Please refer to the respective option documentation for further information about additional response attributes linked to the option.

Duplicate request

If you request processing for an already existing (and correctly processed) orderID, our XML response will contain the PAYID corresponding to the existing orderID, the ACCEPTANCE given by the acquirer in the previous processing, STATUS “0” and NCERROR “50001113”.

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