Last update 28/09/2018

4. User types

There are two types of users:

  • back-office user (= ADM user)
  • applicative user (= API user)

4.1 Back-office user (ADM user)

A back-office user (ADM user) is a user who has access to the Ingenico ePayments account via the website.

A back-office user has to change his password every 90 days. He will be notified in a timely matter, with the possibility to directly change his password. However, at any given time the user can change his password via "Configuration" > "Password" in the top menu of the back office.

4.2 API user

An Application Program Interface (API) user is a user specifically designed to be used by an application to make automatic requests to the payment platform (automatic file upload/download, direct payment requests, etc.).

Even though for an API user the various user profiles are available, we strongly recommend you to configure this user with the "Admin" profile. If you want to limit the rights for maintenance of transactions (refunds, cancellations etc.), you can still change the user profile to "Encoder".

If you are not sure, we recommend you to choose the "Admin" profile, otherwise go to User profiles for more information.

The password of an API user does not have to be changed on a regular basis. This is more convenient when the password has to be hard coded into your application. However, we recommend you to change the password from time to time.

To change an API user's password:

  1. Select the “Users” link in your account menu
  2. Use the "Change password" button for the applicable API user. You will be redirected to a page where you can change the password. Also, at the creation of a new API user you will have to configure the password on this page.

For security reasons, an API user is not granted access to the account administration module, i.e. the user cannot log on to the back office.

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