• What is Full Service?

    Full Service allows you to activate many local payment methods all at once, and in several countries, with one single contract. If you trade internationally, it could be the ideal way to accept payments from all across Europe. It saves you time-consuming administration and because you can offer more payment methods, it can also increase your revenue.

    Through our affiliate Ingenico Financial Solutions, we are able to collect the payments from your customers via their local acquirers and send them directly to your merchant account once they have been authorised.

    In your Ingenico ePayments account, your Full Service payment methods will be preconfigured with the affiliation details of Ingenico FS so for each transaction received, they will be able to route the money directly into your merchant account.


    As the payment process with $collect$ is the same as the normal payment process, transactions with $collect$ will work perfectly with any shopping carts that support Ingenico ePayments e-Commerce.
  • How do I activate Full Service?

    We'll send you a contract form to sign and upload, along with some supporting documents. As soon as we receive this, we'll check whether your website includes contact details and general conditions. Once we've verified this, we'll send the request to Ingenico Financial Solutions who will create an account on their side. After the confirmation by Ingenico FS, we will activate the requested payment methods.

    Providing your website is accessible, the activation should be completed shortly after we've received all requested information.

  • What payment methods can I select with Full Service?

    You can currently select the following payment methods:

    • Bancontact (BE)
    • Bank transfer (BE/DE/FR/IT/NL/SK)
    • Belgian pay buttons of KBC/CBC Online, ING Home'Pay, and Belfius Direct Net
    • Carte Bancaire
    • Giropay
    • iDeal (NL)
    • Klarna Pay Now / Sofort Banking (DE/AT/BE/NL/FR/IT)
    • Maestro
    • MasterCard
    • SEPA Direct Debit with Mandate Management
    • Visa
    • V Pay

    Look out for more payment methods coming soon as frequently we add new ones to Full Service.

  • How do I link the Ingenico Financial Solutions payouts to my orders?

    With the activation of Full Service, automatically our Reconciliation tool is made available to you. This enables you to easily reconcile the payments you receive on your bank account with the orders/transactions in your Ingenico ePayments account.

  • How do I change the account number I registered for Full Service?

    To have your bank account number for Full Service changed, please contact us via our Support Center. Our Full Service team will take care of your request. 

This website uses cookies to be able to give you the best user experience. If you don't want to accept these cookies, we allow you to change the cookie settings. Click 'Accept' to allow all cookies from this website.

Cookie settings

Introduction

Functional

Functional cookies are required for the website to operate correctly. These cookies cannot be disabled.

Optimized

Optimization cookies allow us to analyze site usage so we can measure and improve our website.
This is the default level.

Personalized

Personalization cookies are used for social media and advanced personalization. They allow us to show you information related to your company.


Example functionality allowed

  • Store country preference
  • Store language preference

Example functionality not allowed

  • Saving personal data
  • Anonymous tracking via Google Analytics
  • Tracking for remarketing purposes

Example functionality allowed

  • Store country preference
  • Store language preference
  • Anonymous tracking via Google Analytics

Example functionality not allowed

  • Saving personal data
  • Tracking for remarketing purposes

Example functionality allowed

  • Store country preference
  • Store language preference
  • Anonymous tracking via Google Analytics
  • Serve content relevant to your interests
  • Serve ads relevant to your interests
  • Tracking for remarketing purposes

Example functionality not allowed

  • Saving personal data