• Videos

    Videos

  • White papers

    White papers

  • Case studies

    Case studies

What's working for other businesses?


We interviewed online retailers to get their perspective on current trends, habits and what they're doing to protect themselves. Watch our merchant video and share their insight.

 

White papers


As E-commerce grows in volume and value so, online fraud keeps evolving. Different fraud patterns occur in each specific sector in every country where you do business. You therefore need a unique fraud policy to match your online strategy and specific requirements!
Compare your online fraud performance with industry peers

3-D Secure 2014 Benchmarking study for the Airline & Travel Industry
Download the infographic: 3-D Secure 2014 benchmarking study for Airline & Travel Industry

8 actions to tackle online fraud: An overview of actions that e-businesses can take to prevent fraud and boost revenues while minimizing chargeback and fraud prevention costs.
Download the white paper: "Online fraud: 8 tips from the experts" [pdf]

With the European e-commerce market set to double by 2016, the opportunities for growth are huge. And so is the threat of online fraud. New research explores how merchants are protecting themselves.
Download our white paper "New opportunities, new threats" [pdf]
Check out the infographic

Each year, Ingenico Payment Services researches and publishes the level of adoption of 3-D Secure in Europe. The document below presents our findings from 50,000 merchants across 7 European countries.
Download the 3-D Secure Barometer 2014 [pdf]

Becharge.com triumphs over fraudsters

Download the beCHARGE case study

The fast-growing telecoms provider was having its narrow margins hit hard by fraud. Worse still, stringent fraud controls were blocking many of its genuine customers.
Yet within just two months of deploying Ingenico Fraud Expert:

  •  fraudulent transactions drop by 70%
  •  blocked transactions are down 35%
  •  revenues increase by 10.8%

Other Case studies

Fraud Expert: have it your way

Every sector in every country suffers different fraud patterns. And fraud keeps evolving. Fraud Expert is a smart, flexible solution that can be tailored to suit your business needs.

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Block more fraudulent transactions

Beat fraudsters by blocking fraudulent transactions before first purchase using powerful tools such as device fingerprinting and real-time behavioral mapping.

Block more fraudulent transactions

Accept more safe orders

When you're being targeted it's natural to impose strict controls -  but you lose honest customers in the process. The smarter way is to filter out genuine fraud with Fraud Expert's industry-specific, cross-merchant intelligence and watch your acceptance rates grow.

Accept more safe orders

Save time and money

Suspect transactions take time to review. Delegate your manual review to our experts and you can reallocate precious resources to core business activity instead. 

Save time and money

Create the perfect fit

You can set it up in just a few clicks or define detailed risk-scoring parameters. Either way, each and every transaction will benefit from our state-of-the-art technology and real-time, cross-merchant fraud advice.

Create the perfect fit

A new way to fight fraud

Fraud Expert combines a wealth of new features to better protect your business.
Industry templates

Industry templates

Automatically implements and maintains sector-specific risk profiles

Cross-parameter checks

Cross-parameter checks

Detects suspicious behaviour using more than 20,000 rules plus velocity checks maintained by our experts

Cross-merchant intelligence

Cross-merchant intelligence

Aggregates the knowledge and experience gained from other merchants

Merchant-controlled rules

Merchant-controlled rules

Gives you control and flexibility with more than 90 rules you can configure to suit your business

Device fingerprinting

Device fingerprinting

Identifies and blocks the unique device used for a fraudulent transaction and improves tracking

Real-time behavioral mapping

Real-time behavioral mapping

Performs real-time correlation of transactions to closely track unusual  behaviours

Outsourced manual review

Outsourced manual review

Offers a manual review of suspicious transactions by our teams of experts – at peak times, during the
holidays or 24/7

IP Geolocation

IP Geolocation

Differentiates between threats and genuine transactions by pinpointing the buyer's exact location