3. Access to the back-office e-Portal
One of the key benefits of the cross-channel offer is a common back office to review and manage your transactions and your configuration. This web-based portal is called e-Portal.
Using e-Portal, you can perform refunds on your transactions, whether they were done online or in-store.
The Ogone online payments section is directly available in e-Portal, using your e-Portal credentials.
You can access e-Portal here: https://eportal.services.ingenico.com
For more details on how to use e-Portal, please refer to relevant e-Portal User Guide.